Mid to small lab customers have traditionally been a challenge for our organization. Partnering with TSI helped us saturate this market with well-designed, high-frequency direct response catalogs that have helped fuel significant growth
— Martin Brodsky, VWR International, LLC
 
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LabShop

Case Study: Harnessing traditional direct marketing tools to increase sales in an underserved scientific marketplace channel.

Challenge: Market to a laboratory products distribution channel with small order history not being served by the sales force and ignored by other distributors.

Tactics

  • Deployed a series of direct mail catalogs using aggressively reduced price points and highly targeted product selection
  • Catalog content drives customers to LabShop website expressly created to serve the specific market and geared to quick purchasing
  • Direct mail effort totaled 500,000 yearly impressions

Results

  • Capitalized on a sales channel ripe for response-oriented direct marketing efforts
  • Most recent direct mail effort resulted in $6.3 million in sales of products included in the publication